Pioneered by Public Television, this service allows the hearing impaired to follow the spoken portion of a program by converting it to text at the bottom of the screen. A converter box or specially equipped television is required to produce the captioning. The Television Decoder Circuitry Act of 1990 now requires built-in caption decoder circuitry in most new televisions.
Most of Iowa Public Television's programming is offered with closed captioning, and is available on all IPTV stations. These programs will be marked by "CC" in our Advance program guide, and are usually indicated in other program listings.
For Closed Captioning Concerns Please Contact Our Captioning Hotline:
- Phone: 800-532-1290
- Fax: 515-725-9840
- Email: firstname.lastname@example.org
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written Closed Captioning Complaints Should Be Directed to the Following:
Mr. Bill Hayes, Director of Engineering, IPTV
P.O. Box 6450
Johnston, IA 50131-6450
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.